PRODUCT SUPPORT

We are pround to offer technical assistance to customers who purchased a Globus product or any other product distributed by Globus. The Globus Customer Service Staff is made up of highly-specialized technicians who keep constantly updated on all technological innovations. The constant training of staff, the use of sophisticated tools and our powerful logistics enable us to be always ready to provide assistance for any type of appliance, from the oldest to the most recent models.

What to do in case of problems
If problems in the use of the products are detected, before contacting Globus Customer Service Department, please read the Troubleshooting section and follow its guidelines, because several problems are due to to causes that can be solved easily.

In case that the abovementioned procedure does not solve the problem and the product is still malfunctioning, then please bring it back to the store where you purchased it or fill in the assistance request form properly and send it to the Customer Service Department of Globus.
The Customer Service will issue a RMA code, indispensable for delivering/fixing the product.

Assistance Request Form

 Read carefully the Warranty Terms before requesting assistance

  Terms of the Assistance Service  

* The fields on the asterisk are obligatory

Owner data
* Name:
* Surname:
* E-mail:
* Repeat e-mail :
* Telephone:
* Occupation:	select Athlete Beautician Coach Other Physician Physiotherapist Researcher Teacher
* Date of birth:	/ / (dd/mm/yyyy)
* Address:
* Town:
* Postcode:
* Country:	select Afghanistan Albania Algeria Andorra Angola Anguilla Antartide Antigua e Barbuda Antille Olandesi Arabia Saudita Argentina Armenia Aruba Australia Austria Azerbaigian Bahamas Bahrain Bangladesh Barbados Belarus Belgio Belize Benin Bermuda Bhutan Bielorussia Bolivia Bosnia-Erzegovina Botswana Brasile Brunei Bulgaria Burkina Faso Burundi Buthan Cambogia Camerun Canada Capo Verde Cayman Christmas Ciad Cile Cina Cipro Citta del Vaticano Colombia Comore Congo Corea del Nord Corea del Sud Costa d'Avorio Costarica Croatia Cuba Czech Republic Danimarca Dominica Ecuador Egitto El Salvador Emirati Arabi Uniti Eritrea Estonia Etiopia Faer Oer Figi Filippine Finlandia Francia Gabon Gambia Georgia Georgia del Sud e Isole Sandwich Meridionali Germania Ghana Giamaica Giappone Gibilterra Gibuti Giordania Gran Bretagna Grecia Grenada Groenlandia Guadalupe Guam Guatemala Guernsey Guiana francese Guinea Guinea Equatoriale Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Ile De La Reunion India Indonesia Iran Iraq Irlanda Islanda Isola Bouvet Isole Cayman Isole Christmas Isole Cocos (Keeling) Isole Cook Isole Falkland (Malvinas) Isole Faroe Isole Fiji Isole Heard e Mcdonald Isole Marianne Settentrionali Isole Marshall Isole minori degli Stati Uniti Isole Norfolk Isole Pitcairn Isole Salomone Isole Turks e Caicos Isole Vergini (GB) Isole Vergini (USA) Israele Italia Jersey Johnston Kazakistan Kenya Kirghizistan Kiribati Kuwait Laos Latvia Lesotho Lettonia Libano Liberia Libia Liechtenstein Lithuania Lussemburgo Macao Macedonia Madagascar Malawi Malaysia Maldive Malesia Mali Malta Marocco Martinica Mauritania Mauritius Mayotte Messico Micronesia Moldavia Monaco Mongolia Montserrat Mozambico Myanmar Namibia Nauru Nepal Nicaragua Niger Nigeria Niue Norvegia Nuova Caledonia Nuova Zelanda Olanda Oman Paesi Bassi Pakistan Palau Panama Papua Nuova Guinea Paraguay Peru Pitcairn Poland Polinesia Francese Portogallo Portorico Qatar Repubblica Ceca Repubblica Centrafricana Repubblica Dem. del Congo (Zaire) Repubblica di San Marino Repubblica Dominicana Reunion Romania Ruanda Russia Saint - Martin/ Antille Saint Kitts e Nevis Saint Lucia Saint Pierre et Miquelon Saint Vincent e Grenadine Samoa Samoa Americane San Marino Sant'Elena Sao Tomé e Principe Senegal Serbia e Montenegro Seychelles Sierra Leone Singapore Siria Slovacchia Slovakia Slovenija Somalia Spagna Srbija Sri Lanka Sudafrica Sudan Suriname Svalbard Svezia Svizzera Swaziland Syria Tagikistan Taiwan Tanzania Territori Australi Francesi Territorio Britannico dell'Oceano Indiano Thailandia Timor Est Togo Tokelau Tonga Trinidad e Tobago Tunisia Turchia Turkmenistan Tuvalu Uganda Ukraine Ungheria Uruguay USA Uzbekistan Vanuatu Venezuela Vietnam Wallis e Futuna Yemen Zambia Zimbabwe
* District:	select
* Province:	select
Product data
* Product name:	-- Area -- Beauty Planet Medical & Professional Sport & Technology Sport, Fitness, Wellness -- Type -- -- Model --
* Serial number:
* Book date:	/ / (dd/mm/yyyy)
* Book shop name:	Where did you bought the product? Shop Online shop Insert shop name
* Problem description:
How did you know our company
	select Friends Internet Magazine Shops Word of mouth
Before compiling the form it is necessary to confirm the reading of the statement on privacy practices in compliance with article 13 of the Italian legislative decree 196/03. Accept    Refuse Treatment of the personal data * Consented to the treatment and the shipment of your personal data.. Confirm     Do not confirm Security code  Type the characters that you can see on the image