Condiciones generales

Il cliente:

1. Si impegna a rispettare quanto oggetto dell’Articolo 14 del Regolamento (UE) 2017/745 e s.m.i. e a mantenere opportune registrazioni ad evidenza delle attività effettuate e dei controlli previsti nel presente documento.
2. Se ritiene o ha motivo di credere che un dispositivo da essa messo a disposizione sul mercato non sia conforme al Regolamento (UE) 2017/745 e s.m.i. ne informa immediatamente (ovvero entro 12 ore a mezzo e-mail da quando viene a conoscenza dell’evento) il fabbricante. Coopera con il fabbricante e con le autorità competenti al fine di assicurare che siano adottate le azioni correttive necessarie per rendere conforme tale dispositivo, ritirarlo o richiamarlo, a seconda dei casi. Se ritiene o ha motivo di credere che il dispositivo presenti un rischio grave, ne informa immediatamente anche le autorità competenti degli Stati membri in cui lo ha messo a disposizione, fornendo in particolare informazioni precise sulla non conformità e sulle eventuali azioni correttive intraprese.
3. Non è autorizzato a generare documentazione commerciale, pubblicitaria, tecnica relativa ai prodotti in oggetto previa autorizzazione da parte del fabbricante.
4. Non è autorizzato a modificare in alcun modo i prodotti (a titolo di esempio, non esaustivo: variandone la destinazione d’uso), l’etichettatura, il loro confezionamento e la documentazione di accompagnamento.
5. Se ha ricevuto reclami o segnalazioni da parte di operatori sanitari, pazienti o utilizzatori in merito a presunti incidenti relativi a un dispositivo che ha messo a disposizione, trasmette immediatamente (ovvero entro 12 ore a mezzo e-mail da quando viene a conoscenza dell’evento) queste informazioni al fabbricante. Tiene un registro dei reclami, dei dispositivi non conformi nonché dei richiami e dei ritiri, e mantiene informato di tale monitoraggio il fabbricante e fornisce tutte le informazioni da esso richieste.
6. Coopera con le autorità competenti, su loro richiesta, per qualsiasi azione adottata al fine di eliminare i rischi presentati dai dispositivi che ha messo a disposizione sul mercato. Su richiesta di un'autorità competente, fornisce a titolo gratuito campioni del dispositivo o, qualora ciò sia impossibile, garantisce l'accesso al dispositivo.
7. Non è autorizzato ad effettuare attività di assistenza tecnica relativa ai prodotti in oggetto in mancanza di previa autorizzazione esplicita da parte del fabbricante e opportuna formazione. In tal caso, svolge l’attività sulla base delle specifiche definite in sede di formazione e/o sulla documentazione condivisa e mantiene le opportune registrazioni, rendendole disponibili su richiesta del fabbricante.
8. Garantisce l’archiviazione delle registrazioni generatesi dallo svolgimento delle attività oggetto del presente accordo per almeno 10 anni dalla consegna del dispositivo medico a cui si riferiscono

VALIDITA'
Le quotazioni del presente listino hanno validità fino all'uscita di un nuovo listino. Vi preghiamo pertanto di informarVi con il vs agente o con l'azienda per verificare la correttezza dei prezzi. Domino srl si riserva, inoltre, di poter cambiare i prezzi nel caso di variazioni di costi improvvise. In tal caso la ditta si riserva di avvertire i clienti degli ordini in corso delle modifiche di prezzo intervenute.

PREZZI
La colonna dei prezzi deve intendersi come prezzo consigliato al pubblico Iva compresa. Per l'ordine di ciascun articolo devono essere rispettate le confezioni minime indicate, ove presenti, o multipli delle stesse.

TRASMISSIONE ORDINI
Le condizioni contrattuali indicate si ritengono accettate nel momento in cui il distributore trasmette l’ordine di acquisto a Domino srl secondo le modalità previste. Sono possibili le seguenti modalità: tramite l'agente di zona o il distributore. In ogni caso, si accettano solo ordini per iscritto.

CONSEGNE
I termini di consegna pattuiti devono considerarsi indicativi, pertanto Domino srl non è tenuta a
corrispondere indennizzi per eventuali danni diretti o indiretti dovuti a ritardi nelle consegne, a sospensione o annullamento della spedizione se indipendenti dalla propria volontà o causate da motivi di forza maggiore.

IMBALLO
Il confezionamento del materiale è gratuito, salvo richieste particolari del cliente.

TRASPORTO
Tutti i prezzi si intendono Franco Sede di Domino srl. Sono soggette a calcolo di un contributo alle spese di trasporto: le eventuali triangolazioni, le consegne a piani diversi dal piano terra, le consegne con sponde idrauliche, le consegne degli attrezzi da Home Fitness quali ciclocamere e tappeti corsa, le sparapalloni e la linea Kineo.

PAGAMENTO
Il pagamento della prima fornitura deve avvenire in contrassegno (per contanti o con assegno circolare) alla consegna della merce o anticipatamente. Alle forniture successive verrà riservato il pagamento derivante da accordo commerciale. Domino si riserva comunque di modificare senza preavviso i termini di pagamento in caso di cambiamento delle referenze commerciali o di non rispetto dei tempi concordati da parte del cliente.
I pagamenti sono dovuti nei termini pattuiti anche in caso di ritardo dell'arrivo delle merci o di avarie, perdite parziali o totali verificatesi durante il trasporto, nonché nel caso in cui le merci messe a disposizione non vengano ritirate dal cliente.
Nei casi di ritardato pagamento verrà emessa una nota di debito per gli interessi di mora corrispondenti al tasso ufficiale di sconto maggiorato del 5%.

ASSICURAZIONI
Le merci viaggiano sempre a rischio e pericolo dell'acquirente. Eventuali danni causati dal corriere
vengono rimborsati secondo le modalità di legge. Si ricorda anche in questo caso di annotare sul
bollettino dello spedizioniere le osservazioni e riserve, e di farlo pervenire a Domino srl.

RESI CONTO RIPARAZIONE
La gestione dei resi per riparazione è regolata da propria procedura (RMA) di cui di seguito

PROCEDURA RESI (RMA)
Chiamare gli uffici commerciali di Domino srl per i resi commerciali, mentre ufficio assistenza per le
riparazioni. Spiegare dettagliatamente la natura del problema. In caso di merce in Garanzia: utilizzare il numero del corriere che vi verrà dato per la spedizione verso Domino srl in Porto Assegnato. Non verranno accettati corrieri diversi da quelli convenzionati con Globus e/o con addebito di spese di trasporto extra convenzione. In caso di merce non in Garanzia: spedire a proprie spese.
Tutta la merce pervenuta priva della bolla d'accompagnamento e/o del numero di autorizzazione al
reso (RMA) verrà tassativamente respinta con spese a carico del destinatario o trattenuta per 6
mesi presso il magazzino per poi essere avviata alla discarica.

RIPARAZIONI IN GARANZIA
Le riparazioni in garanzia, dovranno pervenire a Domino srl munite di copia dello scontrino fiscale di
vendita o altro documento di vendita.

RIPARAZIONI FUORI GARANZIA
Nel caso di riparazione fuori garanzia verrà fornito il preventivo e si procederà alla riparazione solo dopo accettazione dello stesso da parte del cliente.

CONTROVERSIE E COMPETENZE
E' stabilita la competenza esclusiva dell'Autorità Giudiziaria di Treviso.

PRIVACY POLICY

INFORMATION ON THE PROCESSING OF PERSONAL DATA
PURSUANT TO ART. 13 REG. EU 2016/679

This page informs you about how Domino s.r.l., based in Codognè (Province of Treviso, Italy), via Vittorio Veneto 52 (VAT ID 03685100269), email: info@globusitalia.com, certified email: dominomail@legalmail.it, (hereinafter the “Owner”) as Data Controller (hereinafter the “Data Controller” or “Domino”) processes the personal data collected when browsing its website or during other business contacts.

1. Types of data collected

The personal data processed by the Data Controller concern the following categories of personal data:

1. a) data relating to navigation on the website (e.g. browsing statistics);
2. b) data relating to information requests transmitted through the website, our social channels or other communication channels (e.g. contact details, profile name, information provided in the request);
3. c) data relating to purchases made through the website (e.g. billing, shipping and contact data, purchase history, financial or banking data used for the management of payments and collections or otherwise necessary for the fulfillment of tax obligations);
4. d) contact data (email, telephone number, social profile), provided when subscribing to the newsletter or in the context of commercial contacts (e.g. requests for information);
5. e) data provided when participating in promotional and/or information campaigns (e.g. webinar registration);
6. f) data relating to browsing on the website or to purchase preferences collected through cookies for which the user has given consent.

Our website uses cookies and similar tools to ensure proper operation and improve the user experience. Information relating to the cookies used by the website and cookie preferences can be managed by clicking on the “Privacy Policy and “Cookie Policy” links at the bottom of each page.

2. Purpose of the data collected

The personal data (also “Data” hereinafter) provided to the Data Controller or acquired by it as part of the contractual relationship or possibly communicated by third parties will be processed for the following purposes:

1. a) to ensure the correct operation of the website and to process your request for access to its contents
2. b) to collect anonymous statistics on the use of the website, for the purpose of monitoring its correct operation and improving its contents in pursuit of the legitimate interest in improving the effectiveness of the website and the commercial strategy of the Owner (Article 6, par. 1, letter f) GDPR);
3. c) to perform legal and/or contractual obligations deriving from the contracts concluded between you and the Data Controller and to provide the requested services;
4. d) to send you commercial communications relating to services similar to those covered by a previous sales contract concluded with the Owner, without prejudice to your right to refuse such communications at any time, as provided for by art.
5. e) 130 of Legislative Decree no. 196/2003;
6. f) if you provide your consent to subscribe to our newsletter, to receive commercial and/or promotional communications on the products and services offered by the Owner as well as for market research;
7. g) to carry out service satisfaction surveys, in pursuit of the legitimate interest of the Owner in measuring the level of satisfaction of Customers, in order to improve the products and services provided by the Owner and meet the specific needs of Customers (Article 6, par. 1, letter f) GDPR);
8. h) if you provide consent, for the generation of personalized promotional messages based on your individual preferences (e.g. previous purchases);
9. i) if you provide your consent, to compile detailed statistics on the use of our website and to measure the effectiveness of our advertising campaigns.

Personal data will also be processed anonymously for statistical purposes (Article 6, par. 1, letter a) GDPR).

3. Processing methods

The data will be processed: (i) by employees and/or collaborators of the Data Controller to whom specific instructions will be provided; (ii) by third parties, appointed for this purpose as data processors, who carry out activities related to the management of the contractual relationship (e.g. sales agents) or who provide ancillary services useful for the activity of the Data Controller (e.g. marketing agencies, event organization agencies, credit institutions); (iii) by professionals and other subjects who provide services or activities that are necessary for the activities of the Data Controller (e.g. couriers); (iv) by consultants and public and private bodies for the fulfillment of legal obligations or for the protection of the Data Controller’s subjective rights (e.g. consultants, judicial authorities, Do Not Call Registry).

4. Transfer of personal data abroad and/or communications

The treatments carried out with the aid of computerized tools take place on servers located within the European Union owned and/or in the availability of the Data Controller and/or third-party companies duly appointed as data processors. Any data transfers made to third countries are carried out in compliance with the provisions of Chapter V of EU Reg. 2016/679 and other applicable regulations.

The contact details entered in the information request forms contained in websites managed by the Data Controller for particular foreign markets will be communicated to authorized agents and distributors appointed for the country of residence of the interested party, in order to respond to the request for information and recontact. 

If the country of residence of the interested party is outside the European Union, this will result in a transfer of personal data to the country where the reseller/agent is established, to execute the pre-contractual contacts expressly requested by the interested party, pursuant to art. 49, letter b) GDPR.

5. Data retention times

Your personal data will be kept for the entire duration of the commercial relationship or in any case until the expiry of the ordinary limitation period relating to the reciprocal rights and obligations arising from the contractual relationships established between the parties.

The data collected for direct marketing purposes will be processed for a period of 36 months, after which we will review the contacts, eliminating those of people who have not expressed interest in our products or requesting a new consent to continue sending communications.

The data processed for the management of the newsletter will be processed until you request cancellation from the newsletter.

The data collected for profiling purposes will be processed for a maximum period of 12 months.

6. Nature of the provision of data and consequences of refusing to respond

The provision of the data necessary to carry out the treatments listed in points 2.a) and b) is optional, but it is a necessary and indispensable condition for accessing and using the website: any refusal to provide the data determines the inability to browse the pages of the Owner’s website.

The provision of data necessary for the operation of the website or for the conclusion of contracts is mandatory. Refusal to provide them will prevent the Company from accessing the website or proceeding with sales.

Providing consent to the processing of data for other purposes is optional.

7. Processing methods

The processing of Data for each of the aforementioned purposes is carried out using paper, automated or electronic methods and, in particular, by ordinary mail or e-mail, telephone (e.g. automated calls, SMS, MMS), fax and any other IT channel (e.g. websites, mobile, apps) suitable for guaranteeing security and confidentiality according to the so-called data protection by default, i.e. the application of measures aimed at minimizing the risks of data dissemination.

8. Rights of the interested party

You can exercise the following rights towards the Data Controller:

1. right of access, i.e. the right to obtain from the Company confirmation that the Data is being processed or not and, in this case, to obtain access to it;
2. right of rectification and deletion, i.e. the right to obtain the rectification of inaccurate Data and/or the integration of incomplete Data or the deletion of Data for legitimate reasons;
3. right to limitation of processing, i.e. the right to request the suspension of the processing if there are legitimate reasons;
4. right to data portability, i.e. the right to receive the Data in a structured, commonly used and legible format, as well as the right to transmit the Data to another data controller;
5. right to object, i.e. the right to object to the processing of Data if there are legitimate reasons, including the processing of Data for marketing and profiling purposes, if applicable;
6. right to withdraw consent at any time to the treatment, without prejudice to the lawfulness of the treatments carried out previously;
7. right to contact the competent authority for data protection in case of unlawful Data processing.

9. How to exercise the rights

You can exercise these rights by simply sending a paper communication or an e-mail message to the addresses indicated at the top of this page.

The Data Controller will keep this information up to date.

COOKIE POLICY

Our website uses cookies and similar technologies to ensure the proper functioning of its features and improve the user experience.

What are cookies?

A cookie is a short text sent to your browser by a website you visit.  It allows the website to store information about your visit, such as your preferred language and other settings. This can make your next visit easier and increase the usefulness of the website for your benefit. Cookies play an important role. Without them, using the web would be a much more frustrating experience. Cookies are used for various purposes. We use them, for example, to count the number of visitors we receive on a page, to help you contact us and in general to try to provide an ever better service.

Below is a brief explanation of which types of cookies can be used:

1. a) technical and analytical cookies: this type of cookies ensures the correct operation of some sections of the Website. Therefore, they will always be used and sent, unless the user changes the settings in the browser (see paragraph below) to the detriment of the functionality of the website. Technical cookies are divided into persistent (if, once the browser is closed, they are not destroyed but remain up to a preset expiration date) and session (which are destroyed every time the browser is closed). Analytical cookies are used in order to collect information on the use of the Site by users anonymously. This information includes: pages visited, time spent, origins of the traffic of origin, geographical origin, age, gender and interests.  They are used to generate statistics to improve the use of the site and to study non-personalized marketing campaigns.  These cookies are always active; 
2. b) profiling cookies: the cookies in this category are used to collect information on the use of the website and allow to identify the users and their behavior. They allow to create user profiles to send advertising messages in line with the preferences expressed by the user within the pages of the website. These cookies will only be activated with your consent;
3. c) Cookies to integrate third-party software products and functions: this type of cookie integrates functions developed by third parties within the pages of the Website such as icons and preferences expressed in social networks in order to share the contents of the website or for the use of third-party software services (such as software to generate maps and additional software offering additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality on the pages of the Website. These cookies will only be activated with your consent;

What cookies does the website use?

Below, you can see a list of the types of cookies used on our website.

TECHNICAL AND ANALYTICAL COOKIES

Proprietary technical cookies: these are the cookies used to ensure the functionality of the site, managed directly by the Owner.

Anonymous analytical cookies:

Google Analytics, see the specific information https://www.google.com/analytics/learn/privacy.html?hl=it

PROFILING COOKIES

Google Analytics and Global Site Tag, see the specific information: https://developers.google.com/analytics/devguides/collection/analyticsjs

Facebook Pixel, Conversion Tracking and Signal, see the specific information: https://www.facebook.com/policies/cookies/

COOKIES TO INTEGRATE THIRD PARTY FUNCTIONS

Facebook: https://www.facebook.com/policy

Twitter: https://twitter.com/it/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy                    

Can I refuse the use of cookies?

The systems for saving (non anonymous) analytical cookies and profiling are activated by our website only after having collected your specific consent. You can manage your consents at any time.

Technical and analytical cookies (anonymous) are activated by default on our website. 

You can delete the cookies saved at any time using the procedure for deleting the navigation data of the program you use to browse the internet (browser).

Managing cookies in the browser

Some people prefer not to enable cookies and/or disable the cookies and for this reason almost all browsers offer the possibility to manage them in order to respect user preferences.

In some browsers it is possible to set rules to manage cookies site by site.

This option offers users more precise control over their privacy, allowing them to generally disable cookies on all sites, excluding only some of them directly selected by them.

We indicate below the pages for more specific information about the most popular browsers:

• Chrome: https://support.google.com/chrome/answer/95647?hl=it
• Firefox: http://support.mozilla.org/it/kb/Eliminare%20i%20cookie
• Microsoft Edge: http://www.microsoft.com/privacystatement/it-IT/core/default.aspx
• Safari: https://support.apple.com/kb/PH21411?locale=it_IT&viewlocale=it_IT

All major modern browsers also offer a “private” browsing mode that allows browsing histories to be not recorded while browsing websites.

Exclusion systems

In general, it is possible to object to the processing of personal data by the major advertising providers using the feature available at the following address: www.youronlinechoices.com/it/le-tue-scelte/ and following the instructions.

Please note that, even if the right to object is exercised, advertisements will still be received, but not tailored to your interests.

Some third-party systems that use cookies provide tools for users to block the installation of their cookies. 

Below, we indicate the one made available by Google to block the cookies related to Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=it

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The right to object must be exercised from scratch if the user cancels the preference expressed in terms of cookies or uses a different browser.